Commercial Account Exec
Role: Commercial Account Exec
Location: Winchester
Reports To: Commercial Insurance Manager
Salary Range: Up To £35k and negotiable depending on experience
Work Hours: Monday to Friday, 08.40 to 5pm
Job Summary:
We are looking for an experienced commercial account handler to join our existing busy team. Using previous experience you have gained in a similar role you will be looking after new and existing clients forging good personal relationships and winning business. We advise on a variety of products including, Motor Fleet, SME Business, Property Owners, PI, Shop and Offices. Good product knowledge is essential.
We have a selected group of leading insurers where we place business and enjoy great relationships with our insurer partners. We offer competitively priced products and are regulated by the FCA. Combined with our personable approach, skill and sales ability we aim to ensure are clients are very happy with our service. If this sounds like you would fit in, then get in touch and talk to us!
Essential Skills:
- Good standard of education
- Good understanding of Windows programs - use of Word and Excel
- Being attentive and maintaining concentration in a busy environment
- Good oral and written communication skills
- Ability to multi-task and prioritise
- Ability to communicate with colleagues at all levels of seniority
- Good ability to work with minimal supervision
- Quick learner
Main Duties and Responsibilities:
- Using bespoke computer system, Acturis & CDL
- Advising on different types of insurance and products
- Providing key support to commercial team
- Engaging with clients by telephone and e-mail
- Liaising with insurance companies to make amendments and discuss existing policies
- Maintaining a good level of personal smartness and presentation
- Identifying client needs and suiting them to the correct product
- Adherence to company procedures and compliance obligations
- Treating the customer fairly and giving sound advice
Desirable:
- Good listening and observation skills
- Previous experience and or proven customer care skills
- Enthusiasm
- Willing to learn and progress
- Naturally helpful person prepared to work hard.
- An eye for detail and inquisitive mind
- Career minded
- Wanting to work with a growing team
You can apply for a role stated below by sending an email to jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Car - 0345 017 9795 
Van - 0345 017 9792
Motorbike - 0345 017 9795
Home - 0333 0151509
Let Property - 0333 0151508
Business - 0333 0151507
Travel - 0333 0151516
As an Insurance broker we serve the whole of the UK from our head office in the city of Winchester. As we insure thousands of clients we are able to use bulk-buying power with many insurer partners to keep premiums as low as possible.
At City Insurance we have a great range of insurance offerings from Car & Van insurance, home and travel cover as well as business insurance, liability and commercial insurance too.
;We recognise most people are very busy and that you may not always have the time to search around for the cheapest policy. At City Insurance we are confident we can save you both time and money. For this reason we can offer you the simplicity of, 'quote & buy online' in most cases backed up by a friendly knowledgeable team. We will take you your insurance requirements and instantly compare a panel of leading insurers and then provide our best premium and cover options to suit your needs. If you're happy, you may buy cover immediately or you can speak with our Client Service centre for further advice or assistance.
Some insurance circumstances can be involved or complex and need careful attention from staff that are competent and trained and not just script readers. We believe in a personal service supplied by knowledgeable helpful staff, we do not have foreign call centres and real people answer our telephones, not computers!
At CityInsurance.co.uk, we are committed to making insurance accessible, affordable, and straightforward for everyone. We pride ourselves on offering tailored insurance solutions whether you're looking for standard coverage or something more specific. From young drivers and first-time homeowners to small businesses and experienced professionals, we have a solution that suits your needs.
We believe that good service means more than just offering low premiums — it means taking the time to listen, understand your individual needs, and deliver clear, honest advice. Our experienced staff work hard to ensure that every policy is matched with the right customer and that every customer feels supported before, during, and after purchase. We regularly review our processes and training to maintain the high standard of care that has become our hallmark.