Commercial Account Exec (Trainee)

• Good standard of education
• Good understanding of Windows programs - use of Word and Excel
• Being attentive and maintaining concentration in a busy environment
• Good oral and written communication skills
• Ability to multi-task and prioritise
• Ability to communicate with colleagues at all levels of seniority
• Good ability to work with minimal supervision
• Quick learner

• Using bespoke computer system, Acturis & CDL
• Providing key support to commercial team
• Engaging with clients by telephone and e-mail
• Liaising with insurance companies to make amendments and discuss existing policies
• Learning about different types of insurance and products
• Maintaining a good level of personal smartness and presentation
• Identifying client needs
• Adherence to company procedures and compliance obligations
• Treating the customer fairly and giving sound advice

• Good listening and observation skills
• Previous experience and or proven customer care skills
• Enthusiasm
• Willing to learn and progress
• Naturally helpful person prepared to work hard.
• An eye for detail and inquisitive mind
• Career minded
• Wanting to work with a growing team